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Education

Ph.D. in Global Leadership Studies, Indiana Institute of Technology, 2020 

                Dissertation: A Correlational Study of Global Leaders’ Emotional Intelligence Ability and Strategic Crisis Communication Behaviors  

M.A. in Communication, Purdue University Northwest, 2003 

B.A. in Organizational Communication, Indiana University Northwest, 2000

Bio

Dr. Shalando R. Jones is a business communication scholar and educator with over ten years of experience teaching organizational communication and public speaking. Dr. Jones earned her Ph.D. in Global Leadership Studies from Indiana Institute of Technology in 2020. Her dissertation, A Correlational Study of Global Leaders’ Emotional Intelligence Ability and Strategic Crisis Communication Behaviors, reflects her interest in how leaders use emotional intelligence to guide communication in times of crisis. She also holds an M.A. in Communication from Purdue University Northwest and a B.A. in Organizational Communication from Indiana University Northwest.

Her teaching and research interests focus on leadership, communication ethics, and the role of technology in higher education. She is especially interested in how communication strategies (whether through traditional methods or emerging digital tools) help students manage anxiety, build confidence, and make thoughtful choices in professional settings.

In the classroom, she incorporates hands-on learning, case studies, and projects that connect theory to practice. She enjoys developing opportunities for students to strengthen their skills in professional presence. Beyond the classroom, her presentations and workshops have addressed topics such as generational communication and ethical approaches to new technologies in education and business. 

Research Interests

• Multicultural Communication
• Leadership Communication
• Organizational Communication
• Strategic Crisis Communication in Organizations 

Publications

Jones, Shalando R.  The Heart of Public Speaking: A Small Business Owner’s Guide to Showing Up Live in Person, and on Social Media with Confidence. Self-published, 2025.

Jones, Shalando R. 20 High-Power Phrases: Speak with Clarity & Confidence in the Workplace, read by Stacey Patterson. 2023. Audiobook. Audible, audio ed., 47 minutes.

Jones, Shalando R.  A Practical Guide to Interpersonal Communication. Fountain Head Press, 2021.