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4. Maintaining Your Pcard

4.1. Payment Card Billing Cycle

The pcard billing cycle is a calendar month. For university pcards, the billing cycle begins on the first day of the month and ends on the last day of the month. Cards begin each month with their full credit line available. Every transaction made throughout the cycle decreases the available credit, until the new cycle begins. Cardholder’s available credit is restored to the full credit limit at the beginning of each pcard cycle.

  • NOTE: Declining balance cards do not reset each month. Your available balance will always be the issue amount of your card less any posted transactions.

4.2. Payment Card Billing Address

When making purchases online the purchaser may be asked for the billing address associated with the payment card. The billing address for all University payment cards is:

  • ÃÛèÖÊÓÆµ – Accounts Payable

    1 ÃÛèÖÊÓÆµ Drive

    Athens, OH 45701

4.3. Expiration And Reissuance of Payment Card

When you receive your new payment card be sure to properly destroy your old credit card. The best way to destroy a credit card is to cut through the EMV chip, cut the card a few times along the short side, and dispose of the sections in more than one trash can. You can also feed the plastic card into a paper shredder designed to handle them.

All card types expire five (5) years from the date of issuance, with the exception of declining balance cards. Declining balance cards generally are closed when the funds are depleted, or when the CFAO cancels them.

4.4. Changing Information on a Card or Cancelling a Card

If a cardholder needs to change information associated with their card such as new permanent credit limits, organization changes, or name change, a new application must be submitted. When submitting the new application, mark the radio button next to Update Account. A name change is the only instance where a new card would need to be issued.

Planning unit CFAO’s have the authority to close cards at any point in time in accordance with policy, by sending an email to financecustomercare@ohio.edu with the subject line: Cancel Payment Card - <Name> <effective date>.

4.5. Lost or Stolen Card

Report a lost or stolen payment card immediately!

Contact Bank of American lost or stolen card service at 888.449.2273 or 1.602.379.8753 (collect outside the US and Canada). Have your card number or verification ID number ready. Toll free numbers are available 24/7.